Terms of Use
Welcome to We Belong.
We exist to help people build genuine friendships, professional connections and a generous network of people who understand the experience of creating a life in a new country. These Terms of Use explain the conditions for accessing our website and participating in our community. By using our website or applying for membership, you agree to these Terms to the extent legally applicable. If you do not agree to these Terms, please do not use the website or participate in the community.
Last updated: 23 October 2026
1. About We Belong
We Belong is a community designed to foster connection, belonging, mutual support and opportunities for Americans building a life in Australia.
Our activities may include online community spaces, private messaging groups, member introductions, networking events, social gatherings and other community initiatives.
Website: https://webelong.au
Operating entity: Trueheart Agency Pty Ltd
Contact: hello@webelong.au
2. Eligibility and Membership
Membership is intended for individuals aged 18 or over who identify with the purpose of We Belong and wish to participate constructively in the community.
Membership is free unless we expressly advise otherwise for a particular event, activity or future service.
Submitting a membership application does not guarantee acceptance. We reserve the right to review applications and determine membership in accordance with our community purpose, fair processes and applicable law.
Members agree to provide accurate information and update relevant details when necessary.
Membership is personal and may not be transferred to another person.
3. Our Community Values
We Belong is built on the belief that we can all help one another feel more connected and at home. Members are expected to:
- Treat others with respect, kindness and consideration.
- Honour the privacy and trust of fellow members.
- Make genuine efforts to follow through on commitments.
- Contribute where they reasonably can and pay support forward.
- Communicate honestly and respectfully.
- Respect boundaries, differences of opinion and individual circumstances.
Our Community Guidelines form part of these Terms and apply to all community participation.
4. Member Conduct
You agree not to:
- Harass, threaten, intimidate, bully or discriminate against another person.
- Engage in unlawful, fraudulent, misleading or abusive conduct.
- Share another member's private information, contact details or conversations without appropriate permission.
- Use member information for unsolicited marketing, spam, data collection or commercial prospecting without appropriate authorisation.
- Misrepresent your identity, qualifications, business, intentions or affiliations.
- Use the community to distribute malicious content, scams or harmful material.
- Infringe another person's intellectual property or other legal rights.
- Disrupt community activities or deliberately undermine the trust and safety of the group.
We may investigate reported conduct and take proportionate action where appropriate.
5. Membership and Introductions
We Belong encourages members to share their knowledge, experience and networks to help others uncover opportunities and make meaningful connections.
By requesting an introduction, you acknowledge that:
- Participation and assistance from other members are voluntary.
- Members have different capacities, commitments and availability.
- We may share relevant details of your request to help facilitate an appropriate connection.
- We cannot guarantee that your request will receive a response or result in a successful introduction, job, business opportunity, partnership or other outcome.
- You are responsible for deciding whether to pursue an introduction or opportunity and for assessing its suitability.
Please do not submit confidential, commercially sensitive or highly personal information unless necessary and appropriate.
Members must not pressure others to provide introductions, services, referrals or assistance.
6. No Professional Advice or Endorsement
Information and recommendations shared within We Belong are provided for general informational and networking purposes.
Unless expressly stated otherwise, We Belong does not provide legal, financial, medical, immigration, employment or other regulated professional advice.
Members are responsible for independently assessing advice, referrals, services, businesses and opportunities shared by other members.
An introduction, referral, event appearance or community connection does not constitute an endorsement, guarantee or verification by We Belong.
We encourage members to undertake appropriate due diligence before entering into any professional, financial, commercial or personal arrangement.
7. Member Relationships and Third Parties
Members interact with one another at their own discretion.
We Belong facilitates opportunities for connection but does not control every interaction between members and cannot guarantee the conduct, reliability, qualifications or intentions of individual members.
You are responsible for exercising appropriate judgment, maintaining personal boundaries and taking reasonable precautions when meeting people, sharing information or entering into arrangements arising from the community.
If you experience concerning behaviour, please contact us so we can consider appropriate action.
8. Events and External Platforms
We Belong may organise events or facilitate participation through external services, including WhatsApp and other third-party platforms.
Additional terms, privacy policies, safety requirements or event conditions may apply to those services and activities.
We do not control third-party platforms and are not responsible for their independent operation, availability or data handling practices.
Event participation may be subject to separate registration requirements, fees, cancellation conditions or venue rules where applicable.
9. Intellectual Property
Unless otherwise stated, the We Belong name, logo, branding, website content and original materials created for We Belong belong to, or are used with permission by, the relevant rights holder.
You may not reproduce, modify, distribute or commercially exploit our branding or original content without prior written permission, except where permitted by law.
Members retain ownership of content they create and share, subject to any rights they grant to others.
By submitting content to We Belong, you grant us permission to use, reproduce or share that content only to the extent reasonably necessary to operate the community and carry out the purpose for which it was submitted, subject to applicable law and any additional permission required.
We will seek appropriate permission before using identifiable member stories, photographs, testimonials or personal experiences for public promotional purposes where required.
10. Website Availability and Security
We aim to keep the website available, functional and secure. However, we cannot guarantee uninterrupted access, error-free operation or the absence of security risks.
We may update, suspend, restrict or discontinue parts of the website or community where reasonably necessary for maintenance, security, operational requirements or other legitimate purposes.
You must not attempt to gain unauthorised access to our systems, interfere with website operations or introduce malicious code.
11. Membership Suspension or Termination
We may suspend or terminate membership or restrict access where we reasonably believe that a member has breached these Terms, violated the Community Guidelines, engaged in harmful conduct or created a material risk to the community.
Where appropriate, we may seek clarification, provide a warning or allow an opportunity to address the concern before taking action. However, immediate action may be necessary to protect members, address serious misconduct or comply with the law.
Members may leave the community at any time by contacting us or using the relevant account controls, where available.
Termination of membership does not automatically erase information that must be retained for legitimate or legal purposes. Our Privacy Policy explains how personal information is handled.
12. Liability and Consumer Rights
To the extent permitted by law, We Belong excludes liability for indirect or consequential loss arising from the use of the website or participation in the community.
We do not guarantee particular outcomes from member interactions, introductions, recommendations or opportunities.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or other protection that cannot lawfully be excluded under Australian law.
Where liability may lawfully be limited, any limitation will apply only to the extent permitted by applicable law.
13. Changes to These Terms
We may update these Terms as our community, services or legal obligations evolve.
The latest version will be published on our website with the updated date. Where appropriate, we will notify members of material changes.
Continued use of the website or community after changes take effect may constitute acceptance of the updated Terms where legally valid. If you do not agree to a material change, you should discontinue your use of the relevant services.
14. Governing Law
These Terms are governed by the laws of Victoria, Australia, unless another law must apply under applicable legislation.
Any dispute will be subject to the jurisdiction of the courts of Victoria, subject to applicable consumer protections and other mandatory legal requirements.
15. Contact Us
If you have questions about these Terms or wish to raise a concern, please contact:
We Belong
Website: https://webelong.au
Email: hello@webelong.au
Operating entity: Trueheart Agency Pty Ltd
We are committed to building a community founded on trust, generosity, mutual respect and the belief that we are stronger when we help one another.